PRIVACY POLICY

Word Play Paediatric Speech Pathology respects your rights and privacy. We are committed to maintaining the privacy of you and your child, both as clients and as visitors to our website. It is important that our clients understand the purpose for which we collect details about themselves or their child, how this information is used, and to whom this information may be disclosed.

The information we collect about you and your child is used to maximise the services that we provide to you. We respect the privacy and confidentiality of the information you provide, and adhere to the Australian Privacy Principles. Please read our privacy policy below carefully.

INFORMATION WE COLLECT FROM YOU

At Word Play Paediatric Speech Pathology, we collect personal information about you and/or child to inform assessment, therapy, and administrative responsibilities. Personal information collected may include, but is not always limited to, you and/or your child’s name, date of birth, preferred pronouns, address, phone number, referral information, and health information.

You can review, correct, update or delete your Personal Data by contacting us at hello@wordplaysp.com.au, or in person during your child’s sessions.

HOW WE USE YOUR INFORMATION

Word Play Paediatric Speech Pathology collects information about you and/or your child for the purposes of providing assessment and treatment for your child, addressing accounts, processing payments, and writing reports and case notes about your child’s therapy.

We may also need to disclose you or your child’s personal information to other health care or educational professionals, or may require it from them if it is necessary in the context of your child’s assessment and/or treatment. Word Play Paediatric Speech Pathology will never disclose you or child’s personal information, or discuss your child’s assessment and/or treatment information with another health care or educational professional without your prior verbal and written consent.

Word Play Paediatric Speech Pathology may be required to disclose information, which may include you and/or your child’s personal information, to comply with a legal requirement. This may include, but is not limited to, a court order, subpoena, warrant, legal proceeding or in response to a law enforcement agency request.

STORAGE AND SECURITY OF YOUR INFORMATION

We will use all reasonable means to protect the confidentiality of you and your child’s personal information while in our possession or control.

We retain your personal information for as long as needed to provide services to your child, and as necessary to comply with legal obligations.

LINKS TO OTHER WEBSITES

This website may contain links to other websites. Links to other websites do not constitute sponsorship, endorsement or approval of these websites or the information provided on them. Word Play Paediatric Speech Pathology is not responsible for the privacy practices of other websites. Visitors to our website are encouraged to read the individual privacy policies of all websites that collect personally identifiable information about you and/or your child. This privacy policy applies solely to information collected by this website.

CHANGE IN PRIVACY POLICY

This policy is subject to change at any time, at our discretion. All modifications will be effective immediately upon our posting of the modifications on this website. Please return periodically to review our privacy policy.

If you have any questions or concerns at any time about our privacy policy or the use of your personal information, please contact us at hello@wordplaysp.com.au